Customer Feedback Analysis

#10366

Capital One's marketing team is working on a project to analyze customer feedback from their feedback surveys.

The team sorted the words from the feedback into three different categories;

short_comments

mid_length_comments

long_comments

The team wants to find comments that are not short and come from social media. The output should include 'feedback_id,' 'feedback_text,' 'source_channel,' and a calculated category.


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